About Us

Console gives IT teams trainable AI agents that can handle support requests directly in Slack, without needing a human-in-the-loop. Today, Console can automate 45-70% of the work that a tier 1 IT support agent would otherwise have to do, including things like: managing app access, password/MFA resets, laptop troubleshooting, IT Q&A, onboarding/offboarding, and more.

You can think of Console as the control panel for your entire organization. It plugs into all of your systems, understands all of your corporate policies & rules, and has the permissions to unblock employees in real time. To start, we're focused on solving IT use cases, but see a massive opportunity to automate internal support and operations across multiple departments (HR, legal, finance, etc).

Other reasons to join Console:

Product market fit: while still early, we're seeing incredible pull from our early customers (Calendly, Bloomerang, and many others). Now is the perfect time to join: right at takeoff
Massive market with slow-moving incumbents: we've done bake-offs with all of our competitors, and won every time. Our goal is to replace ServiceNow in the enterprise
Well funded by Thrive Capital (investors in OpenAI, Stripe, GitHub, etc), SV Angel, Jack Altman, and other Tier 1 Startup founders
World-class team: our founders are second-time founders, and the entire team is made up of ex-founders and ex-startup engineers
Compensation: we pay in the top 10% of early stage startups in SF

About the role

We have gone from 0 to 1 and built a product that IT teams love. We've never lost a bake-off with a competitor, and have an exceptionally high POC-to-contract conversion rate. Now, we are looking for someone to help us go from 1 to 100. You'll be the first person on our GTM team, and work directly with the CEO on content creation, website, messaging, SEO, paid marketing and data-driven marketing - a lot of everything.

In this role, you'll have significant autonomy to experiment and build a data-driven growth engine. You'll spend time understanding about the product & market, and trying out-of-the-box experiments in a traditionally very boring market. We see a lot of potential to reach customers in unique ways that incumbents would never attempt.

This role is based in San Francisco, CA. We prefer working in-person and offer relocation assistance to new employees.

Requirements

3+ years of experience at a high-growth startup, venture capital, management consulting, or similar field
Strong problem-solving and creative thinking abilities with experience tackling out-of-the-box challenges
Proactive and execution-oriented - you operate autonomously and have a get it done mentality
Excellent communication and collaboration skills, you can effectively lead projects across teams and stakeholders
Familiarity with AI tools (ChatGPT, Claude, etc) and automation tools like Zapier, Clay, Framer, Google Ads, etc (or willingness to learn).

Benefits

Comprehensive health, dental, and vision insurance
Unlimited PTO
401(k)
Lunch provided daily in office
Career growth opportunities within a fast-growing AI company

Compensation Range: $150K - $200K

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