Product Manager

Alma • Full-time • Remote (San Francisco Bay Area, US) • $2.25k - $4k / month • 1w ago

👋🏼 Hello! We're ALMA

Backed by leading VCs such as Bling Capital, Forerunner, Village Global, NFX, Conviction, MVP Ventures, NEA and Silkroad Innovation Hub, Alma is on a mission to forever change immigration for the better!

We're focused on simplifying complex immigration processes for companies and individuals, and disrupting a $10B market that has never seen an amazing product. Our team moves fast, works hard, and solves big problems with a focus on rapid execution and creating outsized impact in the legal space.

🧠 Founding Team

You'll work directly with founders committed to disrupting immigration. Our founding team combines top expertise across tech, legal, and product:

Shuo (CTO): Built Uber's ML Platform (Michelangelo) for 5 years and led AI/ML at SupportLogic (Series B startup using predictive & generative AI)
Aizada (CEO): Harvard Law graduate with 7 years legal experience at Cooley and consulting experience at McKinsey
Assel (CPO): Harvard Business School graduate with 7 years building FinTech products at SoFi, Step, and Ernst & Young

🔍 The Role: Product Manager

We're seeking an exceptional Product Manager to support our AI-native product initiatives and help transform the immigration experience through intelligent automation. You'll collaborate closely with the founding team to drive the vision and roadmap for our AI-powered workflows while delivering real value to users.

This is a fully remote position requiring 4-6 hours of daily overlap with Pacific Standard Time (PST) to ensure effective collaboration with our core team.

✅ Responsibilities

Drive AI Product Strategy with the CPO: Craft and execute the product vision and roadmap for our AI-native immigration platform, identifying how AI agents can automate complex legal workflows and improve user experiences
Define AI Features: Translate customer needs into detailed product specifications, working closely with engineering to implement LLM-powered capabilities such as document analysis, case preparation, and automated guidance
Own User Workflows: Identify which immigration processes can be augmented or automated with AI/ML capabilities, and design seamless experiences that deliver tangible value
Measure and Iterate: Define KPIs for AI features (success rates, accuracy, user satisfaction) and continuously refine our AI systems based on performance data and user feedback
Cross-Functional Leadership: Coordinate with engineering, design, legal, and business teams to prioritize and execute on roadmap initiatives
Customer Advocacy: Partner closely with users to understand their needs and ensure our AI solutions become essential to their immigration journey
Market Education: Help educate the market about enterprise AI agents in the legal space, becoming an evangelist for our product vision

📋 Qualifications

Must-Have:

Experience: 3-6 years of product management experience, with demonstrated success shipping software products
AI Expertise: Strong understanding of modern AI techniques, especially LLMs, RAG (Retrieval Augmented Generation), prompt engineering, and agent-based workflows
Technical Background: Ability to communicate effectively with engineering teams about AI/ML concepts and implementation
Agentic AI Experience: Hands-on experience designing, building, or managing products with agentic AI workflows and agent orchestration
User-Centric Mindset: Demonstrated ability to translate user needs into product features with a strong focus on UX
Data-Driven: Experience with metric definition, tracking, and using data to inform product decisions
Communication: Exceptional written and verbal skills, with the ability to communicate complex concepts clearly to diverse stakeholders

Nice-to-Have: