Development Operations Assistant (Virtual)
Location: Remote – Philippines (Preferred)
Type: Part-Time or Full-Time (Contract)
Rate: $5–$20 USD/hour depending on experience
Reports to: Founder & Systems Team Lead
About the Role
We are looking for a highly detail-oriented and tech-savvy Virtual Assistant to help manage and coordinate the development of AI systems, automation workflows, and our custom project management software. You’ll play a critical role in organizing tasks, documenting systems, testing features, and ensuring that all tools are running smoothly.
This role is ideal for someone who has experience working with automation tools, CRMs like Go High Level (GHL), and project management software. You don’t need to be a developer—but you do need to be resourceful, process-driven, and excited to work with fast-evolving AI technologies.
Key Responsibilities
AI Agent Coordination
Assist with managing the setup and training of AI voice/chat agents using tools like ChatGPT and ElevenLabs
Help test AI responses, report bugs, and document agent logic or escalation rules
Track updates and performance feedback for improvement cycles
Go High Level (GHL) Automations
Build, update, and troubleshoot workflows inside Go High Level
Help connect GHL to other tools using Zapier or webhooks
Monitor automation performance and ensure leads and tasks move through correctly
Assist with campaign scheduling, contact tagging, and pipeline tracking
Custom Software Support
Coordinate with developers by organizing tasks, documenting feature requests, and tracking bugs
Test new features inside our internal app and log feedback
Help write SOPs and user guides for internal teams using the system
Documentation & Systems Organization
Keep all process documentation organized in Google Docs or Notion
Help record how systems work so others can follow clear instructions
Support daily admin tasks related to tech tools, user access, and QA
Qualifications
2+ years of experience as a VA, project coordinator, or tech-savvy assistant
Familiar with Go High Level (or willing to learn fast)
Experience using tools like Zapier, Trello, Notion, Google Workspace
Excellent written English and attention to detail
Ability to follow instructions, take initiative, and work independently
Comfortable working with AI tools (or excited to learn how they work)
Nice to Have (But Not Required)
Experience managing chatbot logic or conversational AI platforms
Familiarity with CRM integrations and automation platforms
Exposure to construction, home services, or agency operations
Comfortable in light project management or QA testing tasks
Why This Role is Exciting
You’ll be part of a growing team building next-level systems to support a fast-scaling business. This is a long-term role with room to grow. If you’re sharp, organized, and eager to master automation and AI tools, you’ll have a chance to evolve into a high-level operations or systems role over time.
